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Benefits of eSignature Technology for the Finance Industry

eSignature technology is a must-have in today's finance world. These are the benefits and what to look for in an eSignature platform.
December 19, 2023

Have you considered the advantages of eSignature in human resources, business leasing, human resources, etc.? From these sectors, the adoption of electronic agreements is now entering the finance realm. In finance sources, there is a large amount of demand for dealers and consumer expectations and concerns about security and efficiency. 

A plethora of paperwork all over the place each day is a brutal reality in this field. It’s impossible to get away from it! In addition, paperwork can make daily business processes more complicated because financial documents require scanning, printing, and secure storage to safeguard private information such as bank account information and signatures, identity proofs application, self-attested, etc. 

The market is growing because of the numerous financial firms that have access to easily visible products such as SIP mutual funds stock, fixed deposits, stocks and loan approvals, insurance, etc. In addition, these firms benefit from the widespread utilization of technology to broaden their market penetration and coverage. 

The variety of financial products available on the market increases due to the growing quantity of companies and the volume of paperwork required to record customer information such as those interested and newly subscribed customers’ everyday transactions and more. 

This increased volume of paperwork does more significant harm than good for the business. 

Many developments and changes are happening in the digital technological world. Technological advancement in the world is being embraced in the vast majority of businesses across different industries and fields. Electronic contracts are the most popular. It offers ease, security, and security during signing legal contracts. 

Legality of eSignatures for banks 

In 1999, the Uniform Electronic Transactions Act (UETA) was passed to establish the legal basis for equivalence between electronic records and signatures to signatures and writings written on paper on a state level. Today, New York is the only state that hasn’t adopted a modified version of the UETA. New York instead has the New York Electronic Signatures and Records Act (NYESRA), which states the following “an electronic signature can be utilized by an individual instead of the signature affixed by hand. The electronic signature will have the same effect and validity as the signature that is affixed by hand.” 

The E-Sign Act was passed in 2000 as a regulation of the federal government to settle disputes between various states regarding the use of electronic signatures. The law states that every state can either accept or deny guidelines from the UETA; however, it must also have specific laws that confirm electronic signatures. 

The result of this rule is that each country within the United States has substantially identical rules regarding electronic signatures. 

Things to consider while using digital signature applications

Beyond being familiar with laws, it’s crucial for credit unions and banks to be aware of how electronic signatures impact their businesses particularly. There are three things to take into consideration: 

Authentication: To ensure authentic electronic signatures, financial institutions may demand verification of the identity of the person signing. CAs independently verify a person’s identity before signing and then issue the digital certificate as proof. Credit unions and community banks could be CAs. However, third-party solutions are usually the better choice for large-scale deployment. 

Storage: Compliance is more than federal or state laws. It’s crucial to implement security measures to ensure that digital documents are secure. Consider these questions:  

  • What will be the way eSignature documents are kept? 
  • What can security protocols be used to safeguard these documents? 
  • How will these documents be stored or shared with the company? 
  • What are disaster recovery strategies in the first place? Where do they reside?  

Risk: It’s essential to evaluate federal and state regulations against your business’s willingness for risk. Many banks offer collateralized or sold loans. Take into consideration your product and types of business. A hybrid model could appeal to you. For example, banks might allow eSignatures on loan documents they hold independently. However, it would require physical signatures on other areas of business that are not regulated by state boundaries or require distinct companies. 

Factors to look for in an eSignature software 

There are numerous E-signature software options on the market. Selecting a solution requires you to do some research to find the most effective Software. Here are some of the key elements to look out for when choosing the best e-signature software: user-friendliness and integrations, and security are the three most important aspects. 


Select a solution compatible with your apps, including Google, Salesforce, Dropbox, ShareFile, and more. It’s easy to import the documents and then sign them without spending any time on document import. 


Security of data is of paramount importance when selecting an e-signature option. The one you select will function as an electronic vault for your personal information, which means that your information within the document is safe and secured. So auditing becomes simple. 


The software you choose to use must be easy to use to allow users to sign the documents using an eraser. Selecting an electronic signature option allows users to access documents and sign them electronically while ensuring compliance. 

Benefits of eSignature technology in the financial sector 

Electronic signatures have become widely accepted as the most modern secure, and efficient method to get a signature in recent years. With the increasing number of brick-and-mortar shops bringing their services and products online, it’s not a surprise that digital signatures have grown in popularity. 

The digital signature is expected to experience an annual compound growth of (CAGR) that is 26.5 percent in the next five years. According to P&S Market Research, the main reason for this is the increase in adoption within the banking and financial services sector, according to P&S Market Research. As a result, financial institutions and banks that use electronic signatures will reap many benefits, including: 

Enhance security 

Paper documents can be easily modified, and signatures could be made. Even if documents are stored inside filing cabinets, there’s a chance of documents being lost, stolen, or lost. Electronic signatures are more secure to ensure signature authenticity and storage. Companies such as Adobe Sign use encryption verification technology referred to by the name of Public Key Infrastructure (PKI) technology to confirm the authenticity of an individual’s electronic signatures. It is the most secure standard to identify a person. 

Lots of savings 

The primary benefit of electronic signatures in the financial industry refers to the decreased process that relies on paper. By using e-signatures and digital files, financial services can help speed up the processing and the management of critical tasks. A faster processing speed could also mean substantial savings in the expense of stationery and other costs. 

Additionally, electronic signature platforms aid in the storage and retrieval of documents. In addition, the decrease of paper-based work also allows companies to concentrate on essential issues like the most critical business activities and investigate new possibilities. 

Customers trust 

Each day, organizations and individuals are embracing electronic signatures. In addition, the public is becoming more aware of its advantages and, consequently, is employing electronic contracts to sign most agreements, where they can provide electronic signatures. 

Electronic signatures offer security and assurance in the contract. Thus, clients prefer to sign electronically when signing digital contracts with financial institutions. Not just at finance places, but also, customers are choosing to use digital signatures at shopping centers, banks, and other places using tablets, mobile phones, and signature pads. Electronic contracts aid in building the trust and credibility of the customers in the company. Many finance companies are adopting electronic contracts and e-signatures for their services. 

Improves customer loyalty 

Banks have to offer the customers operational freedom. eSignature permits banks to provide banking freedom to their customers. They also provide convenience, ease of use, and private access to transactions and documents. 

The Ombud research indicates, a “500% increase in customer loyalty is achievable through electronic signatures.” This service enables customers to build a solid and trusting connection with their banks. This ensures that customers are loyal to the banks. 

Minimizes transaction time 

E-signatures allow banks to process more transactions with less time, increasing efficiency. This solution will simplify back-office processes and reduce the time required to process transactions to hours instead of days. It saves time on every transaction and eliminates archiving and tracking document errors. Automating would reduce human errors that are associated with documents made of paper. 

Customer satisfaction 

The biggest effect of eSignatures for financial service is the impact on customer satisfaction. The quicker processing and completion of transactions using eSignatures within the financial Sector help customers gain access to services more quickly. Additionally, electronic signature services can alleviate the major issues for customers. 

For example, electronic signatures allow clients to use mobile devices for financial transactions. Additionally, customers can be assured that transactions are happening in real-time through electronic signatures. The requirement to communicate with the bank and other designated authorities at the client’s convenience is also a significant factor. It helps with the growth of electronic signature solutions within the financial sector. 

The key takeaway 

If you’re thinking of using an electronic signature solution and considering it, you may have made the right choice. First, you need to consider the advantages of e-signature in financial institutions and trustworthy guidelines for their use. The first thing to be looking for in an electronic signature solution is the most fundamental elements of its function. 

Enterprises must look at all templates available from the company and ensure they align with their production processes. In addition, financial institutions should look into the possibilities of branding using the e-signature option.   

This article was written by Paula Williams from ReadWrite and was legally licensed through the Industry Dive Content Marketplace. Please direct all licensing questions to legal@industrydive.com.

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