Proof vs. DocuSign Notary

With Proof, the compliance certifications, notary network reliability, and identity verification depth are purpose-built for notarization — not layered onto an eSign platform after the fact.

#1 rated online notary service

Whether you're a person proving who you are, a business that needs proof, or a developer building the next transaction layer — Proof is the infrastructure underneath.

Why teams switch to Proof

Notarization-specific compliance certifications
IAL2 certification from Kantara, WebTrust audit certification, and AATL-compliant digital certificates. These are notarization-specific credentials, not eSignature standards applied after the fact. They are what auditors ask for when a transaction is reviewed in a regulated industry.
A notary network Proof owns and operates
99.99% uptime, average connection time under 30 seconds, with documented off-hours performance. DocuSign Notary's on-demand sessions are fulfilled via a partner notary network. When a transaction is audited, whose certifications appear on the documentation is worth knowing in advance.
Identity verification with a documented fallback
61.8% of sessions that fail KBA are completed through biometric fallback on Proof. That covers signers who recently moved, hold a thin credit file, or are not US citizens. Without that documented recovery path, a failed KBA session simply closes without a completed notarization.

How does Proof compare to DocuSign Notary?

header
AICPA SOC 2 Type II
24/7 on-demand notary availability
Bring your own notary
KBA identity verification
API
MISMO RON certified
IAL2 certified by Kantara
WebTrust audited
AATL-compliant digital certificates to notaries
Every notary NIST IAL2 verified + background-checked
Published uptime SLA
(99.99%)
EasyLink (shareable on-demand link)
As of June 25, 2026
Notarize with Proof

Sessions that close instead of fail

More than 60% of sessions that fail KBA are recovered through biometric fallback. When a signer cannot pass knowledge-based authentication because they moved recently, hold a thin credit file, or are not a US citizen, they get a second path to verification. Every recovered session is a transaction that closes rather than one that has to restart.

A notary at the exact moment you need one

The Notarize Network runs 24/7/365 with 99.99% uptime and connects more than 88% of sessions to a notary in under 30 seconds, including ~85% of sessions during evenings and overnight. When a borrower, client, or member needs to complete a notarization outside business hours, availability at that moment is the thing that matters.

Certifications that show up in audit reviews

IAL2 from Kantara, WebTrust audit certification, and AATL-compliant digital certificates are the credentials that appear in regulated industry audit reviews beyond SOC 2 and ISO 27001. Proof holds all three specifically for notarization.

The largest mortgage lender in the US completed more than 30,000 digital closings and refinancings on Proof in 2025, across nearly every state.

COO Melinda Wilner: "Proof makes it easier to serve our borrowers, especially when speed matters. It's a seamless experience for brokers and clients alike."
Baxter Credit Union serves 250,000 members across the US and Puerto Rico. After moving to Proof for member POA, processing time dropped from multiple days to around 15 minutes and user adoption tripled. As Allison Yaney, Supervisor of Consumer Loan Servicing and Consumer Titles put it: "It couldn't be easier."

Frequently asked questions

We already use DocuSign for eSignature. Does it make sense to add DocuSign Notary?

It might, depending on your notarization volume and compliance requirements. The question is whether DocuSign Notary specifically holds the certifications your regulated transactions require and whether the notary network's availability SLA meets your operational needs. Those are worth confirming before extending the contract.

I don't want to manage another vendor.

That is reasonable. For organizations where notarization volume is low and compliance requirements are modest, staying within DocuSign may be the right call. For organizations where notarization is a recurring workflow in a regulated industry, the platform you choose needs the certifications you will be expected to produce when audited.

How does Proof pricing compare to DocuSign Notary?

Pricing for both platforms varies by volume and plan. You can check out more about Proof’s pricing here.

Can I migrate from DocuSign Notary to Proof?

Yes. Proof's implementation team handles transitions from DocuSign Notary, including for organizations already integrated with DocuSign across other tools.