How AmeriCam Built a Closing Process That Scales Nationwide

AmeriCam is a remote online notarization (RON) provider serving title companies and lenders nationwide, and it built its reputation on the quality of the closing experience itself. A borrower on an AmeriCam closing is working with someone who understands the documents in front of them. But that expertise only counts if the process around it keeps pace. When AmeriCam started running RON about eight years ago, the technology handled the signing and left everything else — loading documents, printing packages, shipping paper — to people. Proof changed that, giving AmeriCam a platform built to run an entire closing, not just the notarization step inside it.

20min

signing process

24/7/365

notary availability

400+

fraud risk signals

"It's all about the user interface, for our side of the company with the notaries, and for the client experience. I feel like half the closings we do end with the borrower asking, 'Is that all? Was that really it?' It's a 20-minute signing process. The streamlined nature of Proof is really beneficial for everyone."
Colton Lawson - Post Closing Manager, AmeriCam

The signing moved online. Everything around it didn't.

About eight years ago, AmeriCam began running RON closings for title companies looking for a more efficient path to the closing table, and it has grown steadily since — today AmeriCam supports title companies and lenders across the country. The first platform it worked on solved exactly one problem: it moved the notarization online. Everything wrapped around that step stayed manual. Documents were loaded by hand. Packages were printed. Signed paper moved by FedEx and email between the notary, the title company, and the lender. Every handoff added hours to a transaction and pulled AmeriCam's team into work no one should have been doing by hand.

AmeriCam wasn't looking for a better signing room. It was looking for a platform that could run the whole closing, end to end. That search led it to Proof.

Built for both sides of the closing table

Ease of use is a harder requirement for a RON provider than it sounds, because it has to hold for two people with nothing in common: the notary running closings all day, every day, and the borrower signing a loan document online for the first — and possibly only — time in their life. A platform that's efficient for one and confusing for the other doesn't work. AmeriCam found both in Proof.

"We really see Proof as having the best platform out there, one that's both user friendly and has the right security capabilities," said Bill Reilly, Owner of AmeriCam. “It’s the ease of use, for our notaries, but more importantly for the end users, the borrowers and signers we're engaging with."

That advantage compounds the moment a signature lands. There's no package to print and no envelope to ship. Signed documents move through automatically, and the borrower and the lender get their copies as soon as the closing wraps. Nothing waits on a courier. As Reilly put it, "It's really the automation behind it that makes our operation much more efficient."

Volume that holds up, and a new layer of protection

AmeriCam runs its closings on Proof, and the results show up where they matter most. Loans close and fund before delays have a chance to form, and borrowers finish the call trusting the person who walked them through it.

That track record is why AmeriCam is expanding what it does on the platform. The team recently activated Defend, Proof's real-time identity fraud protection, as an added layer of security on closings.

"AmeriCam is one of the top RON providers, and our notaries are knowledgeable and professional," Reilly said. "Now we're utilizing Defend to protect our title companies and our lenders, so everybody in the transaction is protected."

For Lawson, security is also a commercial argument. "We use Proof as a selling point because everyone at this point knows Proof," he said. "Defend will now be part of that. It helps us gain new clients and gives our existing clients more confidence, which means more of their business."

A process that scales, and a partner that keeps building

AmeriCam set out to find a faster way to close a loan. What it found was a platform that kept growing alongside the business — from notarization, to full transaction automation, to fraud protection built for what's coming next in the industry.

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