Proof for title Pro
Pricing and Platform FAQs
How much does Title Pro cost?
It’s free to create a Title Pro account, with no setup costs, platform fees, or monthly minimums. You only pay per transaction, making it a flexible, usage-based model perfect for most businesses.
The cost of each transaction on the Title Pro plan varies based on transaction type and what is required to complete the transaction.
Pricing and account features can be found on the Proof Pricing Page. For additional information about notarization costs, see this Help Center article.
The cost of each transaction on the Title Pro plan varies based on transaction type and what is required to complete the transaction.
Pricing and account features can be found on the Proof Pricing Page. For additional information about notarization costs, see this Help Center article.
Who is responsible for paying transaction fees on the Title Pro plan?
Companies have the choice to pay for each transaction or require recipients to pay as part of the transaction process.
If the recipient pays: The recipient is prompted to pay after completing the transaction. Neither the recipient nor the business can access the completed transaction until payment is made.
If the business pays: The recipient completes the transaction without seeing any payment prompt. The transaction cost is charged to the business via the payment method listed under Billing Settings.
Note: This payer setting applies to all transactions within the Title Pro account. Account Owners and Admins can update this setting at any time under Payer Settings.
For a more detailed explanation, see this Help Center article.
If the recipient pays: The recipient is prompted to pay after completing the transaction. Neither the recipient nor the business can access the completed transaction until payment is made.
If the business pays: The recipient completes the transaction without seeing any payment prompt. The transaction cost is charged to the business via the payment method listed under Billing Settings.
Note: This payer setting applies to all transactions within the Title Pro account. Account Owners and Admins can update this setting at any time under Payer Settings.
For a more detailed explanation, see this Help Center article.
What integrations are available with Title Pro?
Priority Level
Conditions
Level 1
Critical Business Impact. The Incident seriously affects the functionality of the Services (or component thereof) and cannot be circumvented such that most of the significant functionality of the Services (or component thereof) is available.
Level 2
Significant Business Impact. The Incident partially affects the functionality of the Services (or component thereof), but can be circumvented so that most of the significant functionality of the Services (or component thereof) is available.
Level 3
Minimal Business Impact. The Incident can be circumvented such that the Services (or component thereof) can be used with only slight inconvenience. The problem can be considered insignificant and has no significant effect on the usability of the Services (or component thereof).
Priority Level
Conditions for Closure of Help-Desk Ticket
Level 1
The Incident is considered resolved and closed when an Incident Resolution has been fully implemented.
Level 2
The Incident is considered resolved and closed when an Incident Resolution has been fully implemented.
Level 3
The Incident is considered resolved and closed when one of the following occurs: (i) an Incident Resolution has been fully implemented, or (ii) 10 business days have elapsed since Proof’s communication of the information that Proof reasonably believes will resolve the Incident (communicated by email to Subscriber’s designated contact for such Incident), and Subscriber has not responded to Proof. The Incident can be reopened later if it has not been resolved.
Cumulative On-Demand Notary Availability Downtime
(in a given calendar month as measured by Proof monitoring systems, converted to minutes)
(in a given calendar month as measured by Proof monitoring systems, converted to minutes)
On-Demand Notary Downtime Credit
Up to 240 minutes
No On-Demand Notary Downtime Credit
241-360 minutes
1%
361-480 minutes
3%
481-600 minutes
5%
601 minutes or greater
7%
Platform Availability Percentage
(in a given calendar month as measured by Proof monitoring systems)
(in a given calendar month as measured by Proof monitoring systems)
Platform Downtime Credit
99.9% or higher
No Platform Downtime Credit
97% - 99.9%
1%
95% - 97%
3%
93% - 95%
5%
Below 93%
7%
Incident Priority
Acknowledgement Time (During Business Hours)
Provision of Incident Resolution or Interim Process
If Interim Process is provided, Maximum Timeframe for Provision of Incident Resolution
Level 1
1 hour
8 hours
36 hours
Level 2
4 hours
24 hours
5 days