Proof at Money20/20 · Invitation

Bigger than the buy button

When an agent commits in your customer's name, almost none of it is a checkout, and nobody can yet prove who authorized any of it.

The evening

45 minutes, moderated. Drinks and conversation either side.

Date

Monday, October 19, 2026

Money20/20 USA week

Time

Reception 5:00–7:00 p.m.

Panel at 5:30

Venue

CHICA at The Venetian

Money Row, Las Vegas

The shape of the session

Four questions, and a fifth nobody expects.

Who is behind this?

Knowing which agent sent the request is not the same as knowing whose it is. The software has a name and a reputation. The person may have neither, as far as your systems are concerned.

Did they actually approve this?

An agent can hold perfectly valid credentials to an account and still be doing something its owner never sanctioned. Access is not permission.

What did they hand you?

The agentic equivalent of a signature has to travel with the request: who approved it, what they approved, the terms and the limits. You should be able to check it on arrival and keep it afterward.

And when it goes wrong?

Evidence alone leaves everyone holding a file with no shared rule for what happens next. Payments has decades of rules about who verifies what and where the loss lands. Insurance applications, loans, prescriptions and beneficiary changes do not.

The fifth one