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Proof vs. Dropbox Sign

With Proof, the signer is checked against a government credential, matched to a live selfie, and assured at IAL2. Because a texted code confirms a phone, and the agreement needs a person.

Why teams switch to Proof

Verification that establishes the person
Proof checks a government credential, matches a live selfie, and adds knowledge-based questions, under an IAL2 approval from Kantara. Dropbox Sign's help center says of its web send flow: "There are 2 kinds of authentication." Both confirm that whoever opened the link holds the code.
Proof Identify listed at $4 per signer on the Pro plan
ID verification on a published plan
Proof lists Identify at $4 per signer on the Pro plan. Dropbox Sign delivers ID documents through eID: nine European identity schemes, gated to API Premium as a paid add-on. Dropbox documents that eID "can't be used in bulk send requests."
1,800 Trusted Referees, available 24/7
A signer who surfaces identity inconsistencies or lacks adequate identification routes to a Trusted Referee, listed at $25 per meeting. Every transaction produces a Proof Identity Report. Dropbox publishes no equivalent path.

How does Proof compare to Dropbox Sign?

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Dropbox Sign
eSignature with automatic audit trail
Reusable templates
Bulk send
API access
AICPA SOC 2 Type II
Documented signer authentication methods
Credential analysis, biometric with liveness detection, KBA, trusted referee
SMS code and sender-set access code in the web send flow; eID via European identity schemes on API Premium
Biometric / liveness comparison
Documented via one eID provider, under the API Premium add-on
ID verification compatible with bulk send
Escalation to a trained human when verification fails
Identity report on every transaction
IAL2 approval from the Kantara Initiative
Adobe Approved Trust List member
Remote online notarization
As of August 20, 2026
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Who carries the liability for authenticating a signer

Proof runs verification in front of the signature, with an Identity Report on every transaction. Dropbox Sign's Service Specific Terms place that work on the customer: for API and embedded signing, "Customer is solely responsible and liable for such authentication." For organizations signing agreements a regulator may pull, that liability belongs in the evaluation.

A Proof digital ID marked IAL2 certified

Scope is what an auditor reads

Kantara's registry names Proof's certified service, Identity Assured E-Sign, with its assurance level and expiry on record. Dropbox scopes its certificates to "Dropbox Standard, Advanced, Enterprise and Education," and states that Dropbox Sign does "not offer compliance support under 21 CFR Part 11 specific to electronic signatures." For organizations in regulated industries, credential scope is what gets examined.

Certifications that show up in audit reviews

IAL2 from Kantara, WebTrust audit certification, and AATL-compliant digital certificates are the credentials that appear in regulated industry audit reviews beyond SOC 2 and ISO 27001. Proof holds all three.

Homestead Title & Escrow logo
Homestead Title & Escrow moved its closings to Proof and saw a 19-minute average closing session in 2025, a 28% overall time savings across 700+ transactions. Partner Evan Harris: "Our clients don't want to print, scan, or drive across town just to initial one page. With Proof, they can sign everything securely from wherever they are — and we can move on with the closing."
Baxter Credit Union serves almost 250,000 members across the US and Puerto Rico. After moving member power-of-attorney workflows to Proof, a paper process that took days now averages 15 minutes, and the number of users tripled. Allison Yaney, Supervisor of Consumer Loan Servicing and Consumer Titles: "It couldn't be easier."

Frequently asked questions

Dropbox Sign is considerably cheaper. How do I justify the difference?

Dropbox Sign's pricing is transparent and the upfront savings are real. The justification for Proof shows up on the agreements where you would have to demonstrate who signed: loan documents, beneficiary designations, powers of attorney, account changes, anything a regulator or underwriter may pull. On Dropbox Sign, ID document verification arrives through eID, a paid add-on on the API Premium plan delivered through nine European identity schemes, one signer per request. Whether that covers your signers, and what a separate verification vendor costs if it doesn't, is the number to compare.

We only need a legally binding signature. Why pay for more?

Legal validity and evidentiary strength answer different questions. Dropbox Sign's eSignatures are binding under the ESIGN Act, as are Proof's, and both carry an audit trail. When a signature gets disputed, what carries the argument is the record of how the signer's identity was established, which is what Proof's Identity Report holds and why the verification behind it carries a third-party approval you can look up.

How do we get started?

Proof's EasyLinks are no-code. You configure a link in minutes and share it in your product, on your site, or in an email, and every click opens a new transaction. For deeper integration, the API is available on Premium and above. Proof's implementation team handles transitions from Dropbox Sign, including for teams currently building on the Dropbox Sign API.