HelloPrenup Builds a Fully Digital, Dependable Prenup Experience with Proof
Talking about a prenup means proactively planning for the financial aspects of your marriage, which can be an uncomfortable conversation by nature. HelloPrenup built its platform to make that conversation, and everything that follows it, as painless as possible. Couples answer a set of state-specific questions, get a legally sound agreement, and connect with an attorney at exclusive flat-rate pricing available in 49 states. The one step that never fully caught up to that experience was notarization. With Proof, HelloPrenup changed that bottleneck, enabling couples to finish the entire process, questions to signature, without leaving home.
completed on Proof
Fewer notarization session disconnections
credential analysis success rate
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The one step that didn't match the rest of the experience
Before partnering with Proof, finishing a prenup on HelloPrenup still meant one traditional step: booking an in-person appointment with a notary to make the agreement official. Couples could build and sign the agreement online, then had to print it, leave the house, coordinate around two schedules, and track down a notary willing to meet in person, the exact friction HelloPrenup's platform was built to remove everywhere else.
For a document this personal, that gap mattered more than it would for an ordinary contract. Couples had already had the harder conversation, aligning on how they'd handle their finances as they build a life together. Asking them to also schedule and pay for a separate notary visit added a real world hassle to a process HelloPrenup had otherwise made simple.
And even after attempting to move notarization online, a different problem took its place. Notary sessions started disconnecting or hanging up mid meeting, and by HelloPrenup's own numbers, it was happening in roughly one out of every five meetings. Each disconnect meant a signer had to reauthenticate and start over, an unwelcome interruption at a moment couples had already worked up the nerve to complete.
For a platform built around making a hard conversation easier, that kind of interruption chipped away at the experience the rest of the product was delivering.
Fixing the connection, not just the paperwork
Proof built online notarization directly into HelloPrenup's platform, so couples could sign their agreement and get it notarized from home instead of booking a separate appointment. A live, commissioned notary joins by video, confirms each signer's identity, and witnesses the signature in real time, the same legal steps as an in-person notarization, done over a video call instead of across a table. Proof also helped address the disconnect rate, expanding outreach to notaries across its network to cut down on dropped calls.
The in-person requirement disappeared entirely - and completely transformed the experience for HelloPrenup’s customers. As Rodgers explained:
"Being able to finish everything, notarization included, in one sitting from home has made a real difference for our couples. They don't have to schedule extra time, they don’t have to drive to a notary or mail forms, and they don't wait weeks to get an agreement signed.”
Fewer dropped calls, thousands of finished agreements
Reliability is critical for signing agreements, and it’s effectively a given for HelloPrenup. Notarization session disconnect rates dropped from roughly 20% to less than 4%, so the interruption that used to derail close to one in five sessions is now the exception instead of the routine.
Now, HelloPrenup has completed thousands of transactions on the Proof platform, with prenups being completed in days instead of weeks. And with a 99.9% credential analysis success rate, notarization is now a step that keeps pace with HelloPrenup’s growth, instead of slowing it down.
A prenup already asks a lot of two people. The signing shouldn't be the hardest part.
With reliable notarization built into the platform, HelloPrenup can deliver what couples actually came for: a high-quality, legally sound agreement completed start to finish, with the confidence that the signed document will hold up when it matters.
See what remote online notarization can do for your workflow >
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