AP Equipment Financing Cuts Closing Time from Weeks to Days with Proof
AP Equipment Financing serves businesses that need equipment quickly and cannot afford administrative bottlenecks. The company has built its reputation on responsiveness and clear communication, and it looks for technology that reinforces those values. Notarization, however, became one of the few moments in the process where customers were forced out of a fast, digital experience and into a slow, offline one. To close that gap, AP Equipment Financing adopted Proof’s remote online notarization and reshaped an important part of the customer journey.
A traditional step that no longer matched customer expectations
For many customers of AP Equipment Financing, the need for a notarized document came at the least convenient time. They had already reviewed documents online, signed electronically, and prepared to move forward, only to learn they now needed to locate a notary, schedule a visit, and often pay an unexpected fee. This step regularly added one to two weeks to the timeline and introduced delays. Melanie Rudiger, Vice President of Operations, saw how often this slowed customers down. “Notarization was one of the few steps that slowed us down. Customers did not want to spend time or money tracking down a notary, and it often added one or two weeks to the process. We needed something that kept deals moving.” AP Equipment Financing wanted a simple, predictable process that respected their customers’ time and aligned with AP’s prioritization of convenient and fast financial solutions for their customers.
Remote online notarization that removes unnecessary steps
AP Equipment Financing integrated Proof’s remote online notarization, giving customers a faster and more accessible way to complete required documents. Instead of coordinating an in-person appointment, customers now finalize notarized forms from wherever they are, often in a session lasting just over two minutes. Rudiger noted how quickly customers embraced the change. “Once customers realized they could notarize the necessary documents online, the hesitation disappeared. It removes a chore they never wanted to deal with, and it saves our team days of waiting.” Remote online notarization also blended naturally into AP Equipment Financing’s workflow. The team no longer had to monitor long gaps between document steps or wait for paperwork to return. Proof handled the notarization component seamlessly, giving both customers and staff a more predictable closing experience.
Faster closings and a workflow customers prefer
Since adopting Proof, AP Equipment Financing has completed more than eight thousand notarization transactions. The average session lasts an average of ~2.5 minutes, allowing customers to finish a step that previously took days or weeks to coordinate. The improvement felt meaningful across the team. Customers now move through the process with far less friction, and AP Equipment Financing has a more dependable timeline for closing deals. The company no longer waits for notarized documents to trickle in or manage the uncertainty of scheduling delays. By eliminating a formerly unpredictable step, AP Equipment Financing now provides a closing experience that reflects the speed and clarity it strives to deliver in every interaction.
A closing process that moves at the pace of business
AP Equipment Financing transformed notarization from an offline chore into an online step that matches the rest of its digital workflow. With Proof, they deliver a faster path to completion and a closing experience built around convenience rather than compromise.
Want to modernize notarization and accelerate your closing workflows?